TRAINING

What my bespoke training can do for you?

  • Individual or Company; I design bespoke trainings, tailored to individuals or companies requirements. These encompass, customer service, sales, and career training. I utilise, best practices of life and NLP coaching to help work through whatever is holding you or your company from achieving all that you are capable of.
  • Customer Service Training; In my eBook and workshops I go above and beyond the prevailing view of good service. We will explore not only the WHY TO, but also spend time determining the HOW TO, in your specific work environment. NLP once again plays a significant part in being able to up your game to first world standard customer service. I must just mention that this one on one, or group workshop; lays a strong emphasis on not only carrying these skills forward in you place of work, but also the utilisation of these skills and techniques in your personal life.
  • Sales Training; We never stop selling…if the thought of this is contentious for you, then perhaps we need to connect. Having worked in sales both abroad and locally, I have had the priviledge of attending many sales training programmes. To this I have added my experiences, and formulated an eBOOK as well as a comprehensive workshop, which can be utilised on a one to one basis as well as in a group setting.
  • Career Training; Whether you’re looking to up your game, considering a new position, or want to change direction completely – it is crucial that you have the innate tools to deal with the process. In today’s demanding requirement for job applicants, we will explore what is required to be in the top percentage of interviewee’s. We will look briefly at some of the more basic requirements and explore what is required to be able to create a harmonious interview…without the nerve’s that sometimes prohibit us from delivering our best. Rapport through NLP techniques, once again features strongly in this one on one or workshop course. However we also explore all the possible questions that may be asked of yourself, and more importantly what you should be asking not only of yourself but also the person and company you are being interviewed by.

NLP techniques are explained and utilised extensively in my trainings. Aspects cover everything from the research and preparation of making a sales call, all the way through to closing the sale and being able to meet objections. A strong emphasis is made on creating and building rapport on an ongoing basis.